Frequently Asked Questions

Why should I choose Quantum Telecom?
As a service provider Quantum Telecom also acts as a broker for your telecommunications needs. Our business is to specialise in lowering your current expenses & provide you with a service that will not only prove to be more costworthy for your business but also more
efficient in terms of customer service, networking & referrals.

How is Quantum Telecoms different from other service providers?
Quantum Telecom Pty Ltd has the ability to suit ALL of your communications needs, ranging from telephony to web services to hardware. To ensure that we will reduce your current expenses you can fax us a bill in order for us to conduct a cost comparison detailing exactly what savings you will receive.

What about Mobile & Internet?
Quantum Telecom can also service your mobile phone & include it on a single bill with your landline. Quantum Telecoms mobile service is on the Telstra network hence Quantum Telecom Mobile has a coverage that is reliable & efficient. In october 2005 Quantum Telecom will provide Internet services that can also be included on a single bill for customers making billing easier again.

Does my number change?
No. Your number will remain exactly the same & as you make the switch from your current provider across to Quantum Telecom, we will issue you with all your telecommunications services without any interruption to your service during the changeover period.

Who do I contact for customer service?
Contact us. Quantum Telecom will provide you with all your communications needs including Line Installations, Inbound 1800/1300 programming & installation, Sim Card activation, General requests such as activation of Message Bank, Calling Number Display, Line Hunt, Call Diversion, Disconnections & any other request you may require. We will service your entire communication needs.